School of Computing and Informatics Consultancies

Title:Kenya Centre of Excellence in ITES-BPO
Lead Researcher:SCI

The Government of Kenya is cognizant of the tremendous opportunities presented by the Information Technology Enabled Services and Business Process Outsourcing (ITES-BPO) industry. In order to gain a competitive edge in this industry, the Government is committed to developing a skilled manpower base as a requirement to become a major player in the global ITES-BPO industry.  

The Government of Kenya, through the Kenya ICT Board, has set up a Centre of Excellence for ITES-BPO training at the School whose mandate is to train, assess and certify successful candidates for the ITES-BPO industry in accordance with the government objectives as contained in the Vision 2030 Development Blueprint. 

The School has developed curriculum for Certificate in ITES-BPO with the involvement of leading stakeholders in the ITES-BPO industry as well as the Kenya ICT Board. The School is now undertaking the training in partnership with these stakeholders who are, among others, providing industrial attachment opportunities to the trainees and eventually employment for successful graduates.

Title:Development of Curriculum for Directorate of e-Government
Lead Researcher:SCI

The School recently completed the development a curriculum for the Directorate of E-Government targeted at various users. A Citizens Curriculum to enable ordinary Kenyans access government services online. An End-User Curriculum to empower government official in various ministries and departments to effectively use ICT in delivery of services. ICT Technical Curriculum to create pools of specialization in such areas as networks, databases, web development, and security. The technical curriculum will also prepare staff to provide user-level ICT support services to various government ministries and departments to fully exploit ICT resources service delivery curriculum, and train staff in project management skills. This was successfully completed in June 2012.

Title:UNITID Fellowship Health Informatics
Lead Researcher:
Dr. Nganga
Related Sites:
Title:E-readiness assessment and accession for 50 Universities in East African Region (2008 – 2013)
Lead Researcher:
Professor T. M. Waema
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Title:Afya Info DHIS2 Capacity Building
Lead Researcher:
Prof. Peter Wagacha

This consultancy was to provide technical support to the Ministry of Health’s Division of Health Information Systems (HIS) on primarily two core softwares namely the District Health Information Systems (DivHIS2) and Master Facility List (MFL) software. These two softwares are open source and were initially being fully supported by the University of Oslo, but to cement their local sustainability, our client, ABT Associates, recognized and decided that a local University would be best placed to provide similar technical support. UoN SCI is providing this support.

The consultancy includes: Building skills and competencies within the University; DHIS project management technical support to the DivHIS; DHIS2 Training to users and other stakeholders through training, bootcamps and hackathons; Support to DHIS2 software management; Document the Kenyan DHIS2 instance; Partnership; Research (around the use and adoption of Health Informatics)

The consultancy was conducted through UNES with our main client being ABT Associates, who have been contracted by USAID.


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